![]() Additionally, dogs are always glad to see people, which brings Carnegie to his next point: the importance of smiling and staying positive when interacting with others. He holds that the same is true for people: it is much easier to make friends by becoming interested in others than it is by getting people interested in you. Carnegie states that the reason dogs are so well-liked is because they are deeply interested in humans. Part 2 examines how to make people like you. ![]() And lastly, it’s important to make the other person want to do whatever you are asking of them-you have to talk in terms of what they want rather than what you want, and you have to show them how to get it. However, Carnegie makes a distinction between flattery and appreciation: flattery is insincere and selfish, whereas appreciation has to be genuine. Instead, you should “be hearty in approbation and lavish in praise.” People generally want a sense of importance, and so praising them helps feed that desire. People rarely admit wrongdoing, and so criticism usually only puts people on the defensive. Part 1 of the book, which focuses on handling people, emphasizes the importance of not criticizing, condemning, or complaining about others. The book is split into four parts: techniques in handling people ways to make people like you how to win people over to your way of thinking and how to change people’s behavior without causing resentment. ![]() How to Win Friends and Influence People consists of material from Dale Carnegie’s lectures on business and personal relations.
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